.support-template{margin:0 0 28px;padding:18px 20px;border:1px solid var(--line,#e2e8f0);border-radius:12px;background:var(--wash,#f8fafc);color:var(--ink,#172c43)}
.support-template-top{display:flex;align-items:center;flex-wrap:wrap;gap:14px 20px}
.support-template-intro{flex:1 1 260px;min-width:0}
.support-template-intro h2{margin:0;font-size:15px;line-height:1.6;color:var(--ink,#172c43)}
.support-template-intro p{margin:4px 0 0;font-size:12px;line-height:1.8;color:var(--muted,#536b83)}
.support-template-actions{display:flex;align-items:center;flex-wrap:wrap;gap:8px}
.support-template-actions button{min-height:40px;border:1px solid var(--brand,#087bc8);border-radius:7px;padding:8px 12px;font:inherit;font-size:12px;font-weight:600;line-height:1.5;cursor:pointer}
.support-template-copy{background:var(--brand,#087bc8);color:#fff}
.support-template-copy:hover{background:var(--brand-dark,#0564a4)}
.support-template-copy:disabled{opacity:.65;cursor:wait}
.support-template-manual{background:#fff;color:var(--brand,#087bc8)}
.support-template-manual:hover{background:var(--brand-light,#eaf4fc)}
.support-template-status{margin:10px 0 0;font-size:12px;line-height:1.8;color:var(--muted,#536b83);overflow-wrap:anywhere}
.support-template-status:empty{margin:0}
.support-template-panel{margin-top:16px;padding-top:16px;border-top:1px solid var(--line,#e2e8f0)}
.support-template-panel[hidden]{display:none}
.support-template-panel label{display:block;font-size:13px;font-weight:600;line-height:1.8}
.support-template-panel p{margin:4px 0 10px;color:var(--muted,#536b83);font-size:12px;line-height:1.8}
.support-template-panel textarea{display:block;width:100%;box-sizing:border-box;min-height:250px;resize:vertical;border:1px solid #c9dbe8;border-radius:8px;padding:12px;background:#fff;color:var(--ink,#172c43);font:13px/1.8 ui-monospace,SFMono-Regular,Consolas,monospace;white-space:pre-wrap;overflow-wrap:anywhere}
.support-template-actions button:focus-visible,.support-template-panel textarea:focus-visible{outline:3px solid #87c8f3;outline-offset:3px}
@media(max-width:600px){.support-template{padding:16px;margin-bottom:24px}.support-template-top{gap:12px}.support-template-actions{width:100%}.support-template-actions button{min-height:42px}.support-template-panel textarea{font-size:16px;min-height:280px}}